Comments on: Compaq Loses Another Customer Due To Lousy Customer Service http://averyblog.com/net/compaq-loses-another-customer-due-to-lousy-customer-service/ This is not the greatest tagline in the world... this is just a tribute. Mon, 11 Jan 2010 16:36:16 +0000 http://wordpress.org/?v=2.8.4 hourly 1 By: Kristina Torrez http://averyblog.com/net/compaq-loses-another-customer-due-to-lousy-customer-service/comment-page-1/#comment-757 Kristina Torrez Wed, 07 Dec 2005 15:27:00 +0000 http://averyblog.infozerk.net/?p=216#comment-757 <p>I purchased a compaq computer and was put on hold and hung up on several times by their support team...after paying a considerable amount for my computer they said the problem I am having is not under warranty and I would have to purchase a recovery CD for $23.00. This is straight out wrong...A warranty should be a warranty. I never had this problem with emachines. To hang up on customers that have been waiting is wrong too and when I finally got assistance I could not understand the clerk and she had to repeat everything....I will NEVER buy another compaq again!</p> I purchased a compaq computer and was put on hold and hung up on several times by their support team…after paying a considerable amount for my computer they said the problem I am having is not under warranty and I would have to purchase a recovery CD for $23.00. This is straight out wrong…A warranty should be a warranty. I never had this problem with emachines. To hang up on customers that have been waiting is wrong too and when I finally got assistance I could not understand the clerk and she had to repeat everything….I will NEVER buy another compaq again!

]]> By: MRK http://averyblog.com/net/compaq-loses-another-customer-due-to-lousy-customer-service/comment-page-1/#comment-756 MRK Sun, 26 Sep 2004 05:11:00 +0000 http://averyblog.infozerk.net/?p=216#comment-756 <p>Man, I could not agree more.</p> <p><br>My issue is outstanding for over one year.</p> <p><br>I contacted compaq when my computer was in warrenty, and made several call before the warrenty was expired. Each time I called, the response was same. Please wait few more weeks, and You will get your DVD drive. (I have fixed dvd drive. I don't understand why they want to send me the drive rather then fixing it themselves). Now they are blaming me that I did not follow it up and the it is out of warrenty. Can you belive that crap?</p> <p><br>I don't like this compaq crap anymore.</p> <p><br>I wish I never had bought this laptop at first place. Hope some responsible person from compaq will read this and rectify their problem. Those Indian are dumb asses. Do not know a thing. And they are so slow.</p> <p><br>One more thing. Most of the times I called, their system was down. All BS.</p> <p><br> </p> Man, I could not agree more.

My issue is outstanding for over one year.

I contacted compaq when my computer was in warrenty, and made several call before the warrenty was expired. Each time I called, the response was same. Please wait few more weeks, and You will get your DVD drive. (I have fixed dvd drive. I don’t understand why they want to send me the drive rather then fixing it themselves). Now they are blaming me that I did not follow it up and the it is out of warrenty. Can you belive that crap?

I don’t like this compaq crap anymore.

I wish I never had bought this laptop at first place. Hope some responsible person from compaq will read this and rectify their problem. Those Indian are dumb asses. Do not know a thing. And they are so slow.

One more thing. Most of the times I called, their system was down. All BS.

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