Apparently Jim Allchin sent this email to Ballmer and Gates back in 2004. Most people focus on the “I would buy a Mac” part, but I think this part is much more interesting:
“I know this doesn’t show anything for businesses, but my point is about the philosophy that Apple uses. They think scenario. They think simple. They think fast. I know there is nothing hugely deep in this.”
This email does a great job of summing up what companies like Apple, 37 signals, and others are doing to write great software. Jim later blogged to say he believes the problems have been resolved, but that sounds like damage control to me.
-James
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